Cookie Policy

1. What are Cookies?
A cookie is a text file, which a web server may store on your computer’s hard drive to store some information about you as a user. Cookies are used for various purposes such as storing data for future visits, to recognize the user and avoid re-authentication, to know which pages you visit, or to save your preferences in customizable areas….). Websites typically use cookies to obtain statistical information about their web pages, and to analyse the preferences of their customers/ users.

2. Cookie types
Cookies can be categorised according to the following criteria:
Depending on who installs the cookie, these may be:
Own Cookies: These are cookies that are sent to the user’s terminal from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
Third Party Cookies: These are cookies that are sent to the user’s terminal either from a computer or domain managed by us or by a third party, but the information collected in the cookies is managed by a third party other than the owner of the website.
Depending on their shelf life, cookies can be:
Session Cookies: Cookies that last for as long as the user is browsing the website and are deleted when the session ends.
Persistent Cookies: They are stored in the user’s terminal for a longer period of time, making it easier to control the preferences chosen without having to repeat certain parameters each time you visit the website.
Depending on their purpose cookies can be:
Technical Cookies: Technical cookies are essential and strictly necessary for the proper functioning of a website and the use of the various options and services it offers. Session maintenance cookies for example enable the use of security elements, or the sharing of content with social networks, etc.
Personalization Cookies: These cookies allow the user to choose or customize Web page features such as language, regional settings or browser type.
Analytical Cookies: Cookies used by Web portals to create navigation profiles and to know the preferences of users in order to improve the offer of products and services. They allow you to control the geographical areas of greatest interest of a user, the information of the web of more acceptance, etc.
Advertising cookies: They allow the management of advertising spaces based on specific criteria. For example, the access frequency, edited content, etc. Advertising cookies allow the management of advertising to store behavioral information through the observation of habits, studying accesses and forming a profile of user preferences, to offer advertising related to the interests of your profile.

3. Cookies used on our website uses the following types of cookies on its website:
Technical Cookies
They allow the user to browse the website and use functionalities.
Personalization Cookies
They allow you to know the user’s preferences: language, products visited…
Analysis Cookies
We use Google Analytics and Smartlook cookies to quantify the number of users who visit the Web. These cookies allow us to measure and analyse the way in which users navigate on the website. This information allows LAVA RESORTS, S.L. to improve continuously its services and the experience of the users of the Web. For more information, you can visit the Google Analytics privacy page:
Advertising and Behavioural Advertising Cookies
These cookies are used to display relevant ads to users depending on their use of our website. In addition, they limit the number of times each user views an ad and help LAVA RESORTS, S.L. measure the effectiveness of its advertising campaigns. When browsing the Web, the user accepts that this type of cookie will be installed on his device and that consultations will be made when the user visits the LAVA RESORTS, S.L. Web site in the future.

Installed Cookies on our website:
Purpose: Analytical
Own/ third party: third party
Duration: 2 years
When it is installed?: When you access the website

This website, like most websites, includes features provided by third parties.
Our website is a living website and may include new designs or services from third parties. This may occasionally change the cookie setting and may result in cookies that are not detailed in this policy.

Our website does not control cookies used by these third parties. For more information about cookies on social networks or other third-party sites, we recommend that you review their own cookie policies.

4. Information and consent for installation will always try to establish adequate mechanisms to obtain the user’s consent for the installation of cookies if required. When a user accesses our website, a pop-up message appears informing him of the existence of cookies and that if he continues browsing our website he agrees to the installation of cookies.

5. How can I prevent the installation of cookies?
The user can configure his browser to accept or refuse the cookies he receives, or to notify him when a server wants to save a cookie. Disabling some technical cookies may not guarantee the correct operation of some of the web site’s utilities.

The user may exclude the storage of Google Analytics “Analytics and Advertising” cookies on his terminal using the exclusion systems provided by Google Analytics.

In the following, we also provide some examples of how to disable cookies:

a) By configuring the browser settings:
• Internet Explorer:
• Firefox:
• Safari:
• Chrome:
• Opera:

For further information, please visit the Spanish Data Protection Agency’s website, which helps to configure privacy on social networks, browsers and mobile operating systems. More information.

b) Using third-party tools:
There are third party tools, available online, that allow users to detect cookies on each website they visit and to manage their deactivation, for example:

6. Links to other websites
If you choose to leave our website through links to other websites outside our company, we are not responsible for the privacy policies of such websites or the cookies they may store on your computer.

7. How do we collect and use IP addresses?
Web servers will be able to detect automatically the IP address and domain name used by the user.
An IP address is a number automatically assigned to a computer when it is connected to the Internet. This information allows the subsequent processing of the data in order to know if you have given your consent for the installation of cookies, perform only statistical measurements that allow us to know the number of visits made to the Web, the order of visits, the access point, etc.

8. Updating our cookie policy
This policy is reviewed periodically to ensure that it is up to date and may therefore be amended. We recommend that you visit our website regularly to be informed of any updates.

Date: 13/06/18

Version: V.1.0